Flourish is a full-fledged seed-to-sale ERP solution designed specifically for the cannabis industry, blending inventory, compliance, cultivation, and analytics into a single platform. While serving cultivators, manufacturers, wholesalers, and retail dispensaries, Flourish excels in providing dispensary‑focused tools—especially in inventory control, compliance tracking, and real‑time operational insights.
User Interface & Usability
The web-based interface, paired with iOS and Android apps, is intuitive and responsive. Users consistently praise its user-friendly design and logical workflows. Dispensary staff report smooth package scanning, quick order fulfillment, and easy inventory adjustments. Some reports note a learning curve due to its extensive feature set and occasional slowdowns with large datasets. Overall, the design sensibly balances richness with accessibility.
Inventory Management & Compliance
As a dispensary, oversight of package-level inventory and METRC or BioTrack integration is critical. Flourish delivers predictable inventory control—including package locking, RFID support, auto reorder points, and multi‑location oversight. The system’s METRC/BioTrack sync is reliable; it intelligently queues transactions during state system downtimes and ensures manifested accuracy. A G2 user shared, “Inventory control and ability to lock packages” as a key benefit. This tight integration helps dispensaries maintain compliance and avoid audit lapses.
Analytics & Reporting
Advanced analytics is Flourish’s hallmark. Customizable dashboards, real-time charts, and historical trends let dispensaries track sales velocity, best-selling SKUs, inventory aging, and margin performance at both store and enterprise levels. The Blend of standard and tailored reporting allows managers to make data‑driven decisions—from price adjustments and promotions to shifting inventory across locations. A Flourish comparison page highlights “Data‑Driven Insights” as a core differentiator. Users note, however, that deeper visual customizations sometimes require support team assistance.
Support & Onboarding
Flourish’s support team receives rave reviews. According to G2 and SelectHub, the support staff typically responds in minutes, helping with custom dashboards, workflows, and integrations. One review says:
“Flourish Support responds within minutes and are excellent communicators”.
Another advises, however, that to fully harness Flourish’s power, collaboration with support during onboarding is essential. For dispensaries with limited IT capacity, this collaborative onboarding is especially important.
Feature Gaps & Limitations
- Customization: Some dispensaries desire more flexible dashboard layouts and invoice templates; current customization requires support engagement.
- Performance with large data: A few users report occasional slowdowns when dealing with large inventories.
- Learning curve: Dispensaries without prior ERP exposure may face a steeper onboarding period.
Pricing & Value
SelectHub details four pricing tiers—Essentials ($100/mo), Launch ($350/mo), Scale ($3,000/mo), and Enterprise (custom), plus a 4% non‑partner POS fee. The pricing structure allows dispensaries to grow gradually, but add-ons and fees can increase costs. Considering Flourish’s comprehensive capabilities and robust support, many dispensaries find the investment justified—especially when software helps avoid compliance fines and operational inefficiencies.
Ideal Users
This solution fits dispensaries of moderate to large size—or smaller ones with aspirations to scale. Those valuing strong inventory controls, traceability, and analytics—coupled with dedicated support—will benefit most. Flourish is particularly valuable to dispensaries operating in multiple states or across several locations, thanks to its central compliance engine, METRC sync, and visibility features.
Final Verdict
For cannabis dispensaries aiming for operational excellence and compliance peace of mind, Flourish is a strong contender. Its well‑designed user interface, package-level control, robust METRC integration, and analytics tools stand out. Support is stellar, though higher-tier features and customization typically require collaboration with them. Pricing is competitive for full‑scale ERP functionality.
If your priority is turning raw data into actionable insights without risking compliance breaches, Flourish is a compelling choice—even as onboarding and learning may require some upfront effort.
Recommendation
For dispensaries wanting to modernize operations, gain full visibility, and leverage analytics strategically, schedule a personalized demo to see how Flourish fits your specific workflows and growth plans.